Administrator

Best Doors has been providing Australians with exceptional service and garage doors since 1975. When it comes to service and value, Best Doors prides itself on being the best - guaranteed!  If you are looking for a role where you can enjoy coming to work every day and work with a fantastic bunch of people, then keep reading! This might be the role you've been looking for.

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

As a member of the administration team, this position is based at our Coolum Beach Office. Primarily, it serves as the professional point of contact for visitors both over the phone and in person. This role also involves booking customer service jobs, qualifying sales inquiries, and managing incoming customer communications through various channels. Success in this role requires exceptional customer service skills, keen attention to detail, and excellent verbal and written communication abilities. Additionally, individuals with skills in accounts and invoicing may contribute in those areas.

Key responsibilities will include:

• General meet and greet Reception duties with a high level of customer service
• Greeting and welcoming customers and processing their sales and payments
• Assisting with the Scheduling of Service bookings & Garage Door installations
• Manage Real Estate & Body Corporate preventative maintenance contracts
• Administrative tasks such as data entry, filing, photocopying, banking etc.
• Undertaking ad hoc administrative duties as required
• Manage all showroom enquires & allocate leads to Sale Representatives

YOUR SKILLS

• Strong written and verbal communication skills
• Prior experience in customer service and administrative roles
• The ability to thrive in a dynamic and busy environment as a team player
• A passion for customer service with a personable and approachable demeanor
• Intermediate computer skills, proficiency in MS Office
• Administration and document management practices
• Robust procedural skills and the focus to follow systems accurately and consistently
• Sound knowledge of the local Sunshine Coast area
• Experience in a similar role within Garage Door, Real Estate or Building industry desirable
• CRM software experience is desirable, and experience in Service Max an advantage

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE        

Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world! 

• Access to discounted Health Insurance.
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
• Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more!

To learn more about us and what we do, visit our website: https://www.dormakaba.com/au-en

Don’t miss out on this opportunity to make a significant contribution to our business and be a part of our growth.

dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.