Installation Coordinator

Gliderol Garage Doors is one of Australia's largest manufacturers and distributors of sectional, roller doors & operators. Gliderol has a well-established business with a strong brand name and market position.  The company is a significant Australian employer and has manufacturing facilities located throughout the country.

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

We’re looking for an Installations Coordinator to oversee the efficient execution of installations and services. You will play a vital role in ensuring all requirements are met for our installers and deliver on our promise to our customers within a timely manner, in the most efficient way. This role will see you working closely with our customers and installers, requiring you to develop strong relationships in order to provide an exceptional customer experience.

Key responsibilities will include:

• Acting as the first point of contact for our customers regarding installations.
• Communicating with installers regarding their work requirements and schedules.
• Liaising with customers in regard to site expectations and the time management of jobs.
• Maintenance of records with accuracy and other administrative tasks as required
• Updating our customers on service delivery, progress of delivery and completion reports.

YOUR SKILLS

The ideal candidate will have experience working within administration or scheduling of a field-based workforce. You will be looking for career longevity and possess the following skills:

• Strong customer service aptitude
• Ability to plan, organise and monitor service delivery.
• Exceptional time management skills with the ability to work under pressure.
• Intermediate to Advanced skills in MS Excel, Outlook and Word.
• Knowledge of a CRM will be advantageous

We are looking for someone with an engaging, friendly personality and a professional phone manner. You will be a problem solver who has a ‘can do’ attitude. 

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE        

Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world! 

• Access to discounted Health Insurance.
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
• Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more!

To learn more about us and what we do, visit our website: https://www.gliderol.com.au/

Don’t miss out on this opportunity to make a significant contribution to our business and be a part of our growth.

dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.