We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places. With around 16,000 employees we are at our customers’ side in over 130 countries. In our daily work, we strive for excellence and share a passion for innovation. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

Team Leader Despatch

Banyo, QLD, AU, 4014

Nov 20, 2023



Kilargo, part of the dormakaba group of companies, is the leading fire, acoustic and seal manufacturer in Australia and is based in Banyo, Brisbane. 

We are currently seeking a full-time Despatch Team Leader to join our team at Kilargo. This is a full-time position with 38 hours per week, Monday to Friday from 8am to 4.30pm. 


There is no weekend work required, but you may be asked to work extra paid overtime during busy periods.


Key responsibilities will include:


  • Coordinating staff in Packing and Despatch area of Warehouse.
  • Reports on any stock discrepancies.
  • Investigate and resolve stock/delivery discrepancies.
  • Investigate and resolve incorrect and/or no-supply issues.
  • Oversee international dispatching.
  • Prioritize customer orders to meet delivery deadlines and maintain high levels of customer satisfaction.
  • Supervise the folding and packing of orders, ensuring they are prepared for despatch securely and appropriately.
  • Daily consultation with all Team Leaders and Customer Service, with workloads adjusted to suit business needs.
  • Sets KPIs for team members and evaluates individual performances, and involves for hiring matters related to the team.




  • Safety awareness and team attitude
  • Good attention to detail
  • A passion to learn and also develop staff
  • Forklift Licence
  • Previous experience within a supervisory role in a warehouse environment
  • Ability to manage teams in a fast paced environment
  • Good computer knowledge
  • Ability to work with minimal supervision
  • Have a strong work ethic
  • SAP knowledge


We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!


If you are looking for a role that can match your ambitions, we want to hear from you.


dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Kilargo Pty. Ltd.









Chloe Brannan
is looking forward
to your application.
In case of questions just dial
Please only use the „Apply now“-Button