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Service Technician

Charleston, SC, US, 25320

Oct 14, 2020

<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">POSITION OVERVIEW/DUTIES:


<span style="font-family:"Calibri",sans-serif">Looking for a position that provides excellent long-term growth opportunities with an industry leader?

<span style="font-family:"Calibri",sans-serif">We offer a strongly competitive pay and benefits package, including a matching 401k plan. 

<span style="font-family:"Calibri",sans-serif">This position is a critical driver of our planned growth in the Virginia area.


<span style="font-family:"Calibri",sans-serif">We are looking for a Service Technician to join our Service team at dormakaba! The ideal person for this role will find ways to satisfy the needs of our customers beyond basic expectations, leaving a positive impression that aides in the efforts to create strong customer relationships.



<span style="font-family:"Calibri",sans-serif">Specific responsibilities include:


  • <span style="font-family:"Calibri",sans-serif">Carries out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
  • <span style="font-family:"Calibri",sans-serif">Installs dormakaba equipment in commercial buildings
  • <span style="font-family:"Calibri",sans-serif">Services customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
  • <span style="font-family:"Calibri",sans-serif">Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • <span style="font-family:"Calibri",sans-serif">Maintains accurate service data through diligent and timely use of all service documentation and technical data
  • <span style="font-family:"Calibri",sans-serif">Manages assigned parts and consumable stocks effectively
  • <span style="font-family:"Calibri",sans-serif">Communicates with Sales and Service management about customer complaints and sales opportunities



<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">CRITICAL SUCCESS FACTORS:


  • <span style="font-family:"Calibri",sans-serif">Electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification
  • <span style="font-family:"Calibri",sans-serif">Understanding of mechanical and electrical equipment
  • <span style="font-family:"Calibri",sans-serif">Ability to troubleshoot mechanical and electrical issues
  • <span style="font-family:"Calibri",sans-serif">Strong communication skills when interacting with clients, managers, and coworkers



<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">MINIMUM REQUIREMENTS:

  • <span style="font-family:"Calibri",sans-serif">Valid current driver’s license
  • <span style="font-family:"Calibri",sans-serif">Mechanical knowledge, 3-5 years of relevant experience



<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">PHYSICAL REQUIREMENTS:

  • <span style="font-family:"Calibri",sans-serif">Ability to lift and carry at least 50 pounds; 35 pounds over the shoulder
  • <span style="font-family:"Calibri",sans-serif">Ability to use power and manual tools



<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">PUT YOUR TRUST IN US

<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">WE OFFER:


  • <span style="font-family:"Calibri",sans-serif">A global company with a family culture and strong core values
  • <span style="font-family:"Calibri",sans-serif">Competitive compensation package with benefits coverage options
  • <span style="font-family:"Calibri",sans-serif">Career fulfillment with growth and development opportunities 
  • <span style="font-family:"Calibri",sans-serif">Employee discounts (online discounts for shopping, travel, insurance etc.)


dormakaba USA Inc.









Adam Smyth
is looking forward
to your application.
In case of questions just dial
Please only use the „Apply now“-Button 

Nearest Major Market: Charleston West Virginia