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Service Technician

Charlotte, NC, US, 28273

Jan 7, 2021

POSITION OVERVIEW

We are looking for a Service Technician to join our Service team at dormakaba! The ideal person for this role will find ways to satisfy the needs of our customers beyond basic expectations, leaving a positive impression that aides in the efforts to create strong customer relationships.

 

 

RESPONSIBILITIES

  • Carries out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
  • Installs dormakaba equipment in commercial buildings
  • Services customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
  • Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • Maintains accurate service data through diligent and timely use of all service documentation and technical data
  • Manages assigned parts and consumable stocks effectively
  • Communicates with Sales and Service management about customer complaints and sales opportunities

 

 

REQUIREMENTS

  • Valid current driver’s license
  • Mechanical knowledge, 3-5 years of relevant experience

 

 

WE OFFER

  • A global company with a family culture and strong core values
  • Competitive pay with benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.)

 

dormakaba USA Inc.

 

 

 

 

 

 

 

Interested?

Adam Smyth
is looking forward
to your application.
 
In case of questions just dial
+1-317-995-6949-
Please only use the „Apply now“-Button 


Nearest Major Market: Charlotte