Our doors are open – to you. We are one of the Top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace. Join our team of 15,000 colleagues around the world and help us build trust every day.

Service Technician

Dallas, TX, US, 75243-5543 Kansas City, TX, US, 66103 Boston, TX, US Miami, TX, US Milwaukee, TX, US Omaha, TX, US Buffalo, TX, US Pittsburgh, TX, US, 15219 Charleston, TX, US, 25320 Tampa, TX, US Phoenix, TX, US, 85043 Raleigh, TX, US, 27615 East Moline, TX, US, 61244-4029 Reamstown, TX, US, 17567 Savannah, TX, US Steeleville, TX, US, 62288 DeBary, TX, US, 32713 Tucson, TX, US Dayton, TX, US Detroit, TX, US Atlanta, TX, US Worcester, TX, US Charlotte, TX, US, 28273 Mississauga, TX, CA, L5T 1R4 Manchester, TX, US Wilmington, TX, US, 19803 San Antonio, TX, US Lake Bluff, TX, US, 60044 Birmingham, TX, US, 35210 Fort Lauderdale, TX, US Cincinnati, TX, US St. Louis, TX, US, 63127-1555 Auburn, TX, US, 30011 Pinellas Park, TX, US, 33781 Huntsville, TX, US, 35811 Columbia, TX, US, 29203 Durham, TX, US, 27704 Newark, TX, US Troy, TX, US, 48083 Las Vegas, TX, US, 89102 Columbia, TX, US, 21045 Chicago, TX, US Colonial Heights, TX, US, 23834 New Orleans, TX, US Austin, TX, US Winston Salem, TX, US, 27105 Houston, TX, US Madison, TX, US, 35758 Lexington, TX, US, 40508 Providence Forge, TX, US, 23140 Farmingdale, TX, US, 11735 Columbus, TX, US Tulsa, TX, US, 74128-2046 Knoxville, TX, US, 37932 Springfield, TX, US Seattle, TX, US Louisville, TX, US, 40241 Puyallup, TX, US, 98373 Portland, TX, US Virginia Beach, VA, TX, US, 23453 Indianapolis, TX, US, 46250 Lancaster, TX, US, 17601 Portland, TX, US, 97218 New York, TX, US Wichita, TX, US, 67211 Philadelphia, TX, US Orlando, TX, US, 32809 Milwaukie, TX, US, 97222 Randolph, TX, US, 2368 Mesquite, TX, US, 75149 Minneapolis, TX, US Baltimore, TX, US Oklahoma City, TX, US, 73127 Deerfield Beach, TX, US, 33442 Spring, TX, US, 77388 Topeka, TX, US, 66609

Sep 16, 2022

POSITION OVERVIEW

dormakaba is seeking a Field Service Technician to join our Access Control team! This position is responsible for installing and servicing a variety of door hardware and other access control devices, equipment, and related materials. The ideal person for this role will find ways to satisfy the needs of our customers beyond basic expectations, leaving a positive impression that aides in the efforts to create strong customer relationships.

*This will be a remote role

 

PRIMARY DUTIES

  • Carries out corrective service and preventative maintenance on a range of access control equipment in a professional and customer-oriented manner
  • Installs dormakaba hardware in commercial buildings
  • Services customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
  • Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • Maintains accurate service data through diligent and timely use of all service documentation and technical data
  • Manages assigned parts and consumable stocks effectively
  • Communicates with Sales and Service management about customer complaints and sales opportunities

 

REQUIREMENTS

  • Valid current driver’s license
  • Mechanical knowledge, 3-5 years of relevant experience
  • Basic skills with computers
  • Must demonstrate excellent communication and listening skills
  • Ability to handle pressure, various tasks assigned, and meet deadlines
  • Ability to lift objects up to 50 lbs
  • Electrical/low voltage certification and/or construction background a plus
  • Willingness to travel

 

CRITICAL SUCCESS FACTORS

  • Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage and Performance
  • Team player and strong collaborator
  • Problem solver (always brings solutions, enjoys challenges)
  • Dependable (reliable and follows through on commitments)

 

WE OFFER

  • An opportunity to work in global company with a family culture and strong core values (Trust, Customer First, Curiosity, Courage and Performance)
  • Competitive pay with great benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.) and much more!

 

The Federal Executive Order 14042 on COVID-19 requires all current and new employees of government contractors to comply with one of the following on or before the Federal deadline date:

  1. Received their final vaccination dose – either their second dose of Pfizer or Moderna, or single dose of Johnson & Johnson OR
  2. Submitted a medical exemption/accommodation request for approval OR
  3. Submitted a religious belief exemption/accommodation request for approval.

dormakaba is a federal contractor which means all our team members must comply with this order by the Federal deadline to start and continue employment with us. Our Talent Acquisition team will confirm the Federal deadline date at the time an offer is made to help ensure compliance.

 

dormakaba USA Inc.

 

 

 

 

 

 

 

Interested?

Michael McGoun
is looking forward
to your application.
 
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