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Service Technician

Charleston, SC, US, 25320



Looking for a position that provides excellent long-term growth opportunities with an industry leader?

We offer a strongly competitive pay and benefits package, including a matching 401k plan. 

This position is a critical driver of our planned growth in the Virginia area.


We are looking for a Service Technician to join our Service team at dormakaba! The ideal person for this role will find ways to satisfy the needs of our customers beyond basic expectations, leaving a positive impression that aides in the efforts to create strong customer relationships.



Specific responsibilities include:


  • Carries out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
  • Installs dormakaba equipment in commercial buildings
  • Services customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
  • Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • Maintains accurate service data through diligent and timely use of all service documentation and technical data
  • Manages assigned parts and consumable stocks effectively
  • Communicates with Sales and Service management about customer complaints and sales opportunities





  • Electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification
  • Understanding of mechanical and electrical equipment
  • Ability to troubleshoot mechanical and electrical issues
  • Strong communication skills when interacting with clients, managers, and coworkers




  • Valid current driver’s license
  • Mechanical knowledge, 3-5 years of relevant experience




  • Ability to lift and carry at least 50 pounds; 35 pounds over the shoulder
  • Ability to use power and manual tools






  • A global company with a family culture and strong core values
  • Competitive compensation package with benefits coverage options
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.)


dormakaba USA Inc.









Adam Smyth
is looking forward
to your application.
In case of questions just dial
Please only use the „Apply now“-Button 

Nearest Major Market: Charleston West Virginia