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Service Technician

Charleston, SC, US, 25320

POSITION OVERVIEW/DUTIES:

 

Looking for a position that provides excellent long-term growth opportunities with an industry leader?

We offer a strongly competitive pay and benefits package, including a matching 401k plan. 

This position is a critical driver of our planned growth in the Virginia area.

 

We are looking for a Service Technician to join our Service team at dormakaba! The ideal person for this role will find ways to satisfy the needs of our customers beyond basic expectations, leaving a positive impression that aides in the efforts to create strong customer relationships.

 

 

Specific responsibilities include:

 

  • Carries out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
  • Installs dormakaba equipment in commercial buildings
  • Services customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
  • Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • Maintains accurate service data through diligent and timely use of all service documentation and technical data
  • Manages assigned parts and consumable stocks effectively
  • Communicates with Sales and Service management about customer complaints and sales opportunities

 

 

CRITICAL SUCCESS FACTORS:

 

  • Electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification
  • Understanding of mechanical and electrical equipment
  • Ability to troubleshoot mechanical and electrical issues
  • Strong communication skills when interacting with clients, managers, and coworkers

 

 

MINIMUM REQUIREMENTS:

  • Valid current driver’s license
  • Mechanical knowledge, 3-5 years of relevant experience

 

 

PHYSICAL REQUIREMENTS:

  • Ability to lift and carry at least 50 pounds; 35 pounds over the shoulder
  • Ability to use power and manual tools

 

 

PUT YOUR TRUST IN US

WE OFFER:

 

  • A global company with a family culture and strong core values
  • Competitive compensation package with benefits coverage options
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.)

 

dormakaba USA Inc.

 

 

 

 

 

 

 

Interested?

Adam Smyth
is looking forward
to your application.
 
In case of questions just dial
+1-317-995-6949-
Please only use the „Apply now“-Button 


Nearest Major Market: Charleston West Virginia