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Service Technician

Charlotte, NC, US, 28273

Oct 23, 2020

<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">POSITION OVERVIEW/DUTIES:

 

<span style="font-family:"Calibri",sans-serif">Are you looking for a challenging career with opportunities for growth?  We are hiring for an entry level position in automatic door installation and maintenance.  Electrical and/or installation experience is beneficial, but not required.  This position is a critical driver of our planned growth in the Charlotte area.  Starting pay is $19/hr. 

 

<span style="font-family:"Calibri",sans-serif">We are looking for a Service Technician to join our Service team at dormakaba! The ideal person for this role will find ways to satisfy the needs of our customers beyond basic expectations, leaving a positive impression that aides in the efforts to create strong customer relationships.

 

 

<span style="font-family:"Calibri",sans-serif">Specific responsibilities include:

 

  • <span style="font-family:"Calibri",sans-serif">Carries out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
  • <span style="font-family:"Calibri",sans-serif">Installs dormakaba equipment in commercial buildings
  • <span style="font-family:"Calibri",sans-serif">Services customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
  • <span style="font-family:"Calibri",sans-serif">Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • <span style="font-family:"Calibri",sans-serif">Maintains accurate service data through diligent and timely use of all service documentation and technical data
  • <span style="font-family:"Calibri",sans-serif">Manages assigned parts and consumable stocks effectively
  • <span style="font-family:"Calibri",sans-serif">Communicates with Sales and Service management about customer complaints and sales opportunities

 

 

<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">CRITICAL SUCCESS FACTORS:

 

  • <span style="font-family:"Calibri",sans-serif">Electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification
  • <span style="font-family:"Calibri",sans-serif">Understanding of mechanical and electrical equipment
  • <span style="font-family:"Calibri",sans-serif">Ability to troubleshoot mechanical and electrical issues
  • <span style="font-family:"Calibri",sans-serif">Strong communication skills when interacting with clients, managers, and coworkers

 

 

<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">MINIMUM REQUIREMENTS:

 

  • <span style="font-family:"Calibri",sans-serif">Valid current driver’s license
  • <span style="font-family:"Calibri",sans-serif">Mechanical knowledge, 3-5 years of relevant experience

 

 

<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">PUT YOUR TRUST IN US

<span style="font-family:"Calibri",sans-serif"><span style="font-family:"Calibri Light",sans-serif">WE OFFER:

 

  • <span style="font-family:"Calibri",sans-serif">A global company with a family culture and strong core values
  • <span style="font-family:"Calibri",sans-serif">Competitive compensation package with benefits coverage options
  • <span style="font-family:"Calibri",sans-serif">Career fulfillment with growth and development opportunities 
  • <span style="font-family:"Calibri",sans-serif">Employee discounts (online discounts for shopping, travel, insurance etc.)
dormakaba USA Inc.

 

 

 

 

 

 

 

Interested?

Lisa Shoopman
is looking forward
to your application.
 
In case of questions just dial
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Nearest Major Market: Charlotte