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Inside Sales Representative

Farmingdale, NY, US, 11735


We are looking for an Inside Sales Representative to join our Sales and Service team at dormakaba! We are seeking an ambitious individual who will support the Outside Sales Representative in their region with developing new customer relationships, closing orders, etc. This role blends business development, lead cultivation, account management, project estimating, and other factors of the Sales process to successfully drive revenue gains.



Specific responsibilities include:

  • Finds and develops new project sales opportunities through data mining, incoming emails, and customer calls
  • Responds to initial customer inquiries
  • Determines/recommends the proper products for customers’ applications and requirements within the role of a strategic product specialist and trusted advisor
  • Reviews and analyzes project plans and specifications to determine project scope, product applications, and specific product requirements
  • Estimates project cost/price to meet project bidding deadlines
  • Develops pricing strategy based on competitive market dynamics
  • Identifies all prospective customers within any project bid scenario and ensures that quotations are submitted to all those bidding entities
  • Coordinates daily activities with Outside Sales Representative to ensure proper follow up on quoting activities and to attain competitive pricing intel.
  • Collaborates cross-functionally with other stakeholders (Outside Sales Representatives, Project Management, Engineering and Production Operations, Finance)
  • Completes timely recording within Salesforce.com of all opportunities, status and activity updates, contacts and accounts, sales forecasts, and all other required usage of Salesforce.com (SFDC)




  • Customer-centric mindset and attitude; bias towards action oriented with a sense of urgency to accomplish job duties and objectives
  • High standard of excellence and a strong focus on execution
  • Accountable for actions and results – self-starter with an ability to take ownership of the assigned tasks and work autonomously on project and customer requirements
  • Organization and time management – plans and prioritizes work; manages time pressures; deals with pressure through good planning
  • Problem solving aptitude – ability to consultatively determine solutions for customers and execute within the dormakaba organization
  • Deliberately plans and accomplishes goals and objectives
  • Excellent communication skills
  • Strong presentation skills (via phone & skype) and ability to articulate proposal content, product solutions and competitive differentiation
  • Desire to be a change agent to drive growth and success
  • Skills or experience with a CRM system, preferably Salesforce.com
  • Adaptability – flexible in a rapidly changing environment
  • Attention to detail - attentive to all aspects of a task or work environment; alert; accurate.
  • Relationship management – ability to develop positive relationships with and between co-workers and/or employees or other departments
  • Strong teamwork and partnership orientation           
  • Excellent interpersonal skills and the ability to interact with all levels of internal management, personnel, vendors, and assigned Financial Institutions
  • Impeccable personal integrity and strong work ethic




  • Bachelor’s Degree in Business or Sales and Marketing
  • 2 years of inside or outside sales or account management experience
  • Experience in the architectural building materials or construction industry
  • Technical knowledge of automatic doors or other ENS products





  • A global company with a family culture and strong core values
  • Competitive compensation package with benefits coverage options
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.)
dormakaba USA Inc.









Joan Goldfracht
is looking forward
to your application.
In case of questions just dial
Please only use the „Apply now“-Button 

Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty