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Keying Systems Specialist

Colorado Springs, CO, US

Sep 28, 2022

POSITION OVERVIEW

dormakaba is seeking a Keying System Specialist to be instrumental in supporting our value equation: comprehensive, master keyed solutions for our Sales Team. This role is responsible for directly assisting our end users through keying meetings, keying schematics; AIMS design documents and general follow up. KSS’s will also operate in conjunction with our internal customer support groups to deliver world class keying solutions.

 

**This is a remote position based in Colorado**

 

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $55,000 to $65,000. Pay is based on several factors including, but not limited to, education, work experience, certifications, etc. In addition to your salary, the Company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).  

 

PRIMARY DUTIES

  • Attends keying and perm core customer meetings in person or via phone. In some cases, this position may lead keying meetings without an End User Consultant present. This will include completing a door schedule, defining end user needs and obtaining final approvals for projects
  • Supports and drives the accuracy of perm core orders. Processes perm core correspondence promptly after customer confirmation. Provides necessary data for quotes, schedules, and orders to expedite such customer requests
  • The KSS will be the expert in the region on keying/System Design Documents (SDD) and will create, design, and implement keying design documents through AIMS/BESTCODE in support of customer base.
  • Supports sales staff by performing on-site survey consultations for customers where applicable and/or as directed by the Regional Sales Manager. Provides necessary data for quotes, schedules, and orders to expedite such customer requests
  • Helps drive long-term relationships by acting as liaison between end users, End User Consultants, Distribution Managers, and Distributors – providing overall keying system setup support, doing SDD’s, technical assistance, training, etc.
  • Acts as a back-up for sales with technical assistance via telephone to customers as necessary (during meetings, training, trade shows, vacations, and other occasions)
  • Supports sales staff in pre-sales activities
  • Establishes periodic goals and objectives, understand how they will be measured, receive feedback from Regional Sales Manager and work towards achieving these agreed upon results within the stated time

 

REQUIREMENTS

  • Bachelor’s degree preferred, or equal experience
  • High School graduate or GED required
  • Minimum of 5 years sales support experience desired
  • Excellent verbal and written communication skills
  • Skills or experience with personal computers, including email, personal scheduling, word processing and electronic spreadsheet skills
  • Working knowledge of SAP or ERP systems preferred

 

CRITICAL SUCCESS FACTORS

  • Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage and Performance
  • Team player and strong collaborator
  • Excellent English written and oral communication skills
  • Problem solver (always brings solutions, enjoys challenges)
  • Dependable (reliable and follows through on commitments)
  • Continuous improvement/innovative mindset (always looking for better ways of doing things and not satisfied with the status quo)

 

WE OFFER

  • An opportunity to work in global company with a family culture and strong core values (Trust, Customer First, Curiosity, Courage and Performance)
  • Competitive pay with great benefits options (Medical, Dental, Vision, Life and Disability insurance, 401(k), Paid Time Off and Holiday Pay
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.) and much more!

 

 

The Federal Executive Order 14042 on COVID-19 requires all current and new employees of government contractors to comply with one of the following on or before the Federal deadline date:

  1. Received their final vaccination dose – either their second dose of Pfizer or Moderna, or single dose of Johnson & Johnson OR
  2. Submitted a medical exemption/accommodation request for approval OR
  3. Submitted a religious belief exemption/accommodation request for approval.

 

dormakaba is a federal contractor which means all our team members must comply with this order by the Federal deadline to start and continue employment with us. Our Talent Acquisition team will confirm the Federal deadline date at the time an offer is made to help ensure compliance.

 

dormakaba USA Inc.

 

 

 

 

 

 

 

Interested?

Raphael Adeola
is looking forward
to your application.
 
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Nearest Major Market: Colorado Springs