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Technical Product Manager

Lexington, KY, US, 40508

Jun 23, 2022

POSITION OVERVIEW:

dormakaba is seeking a Technical Product Manager to assist our Sales Team with the selling of complex technological IP Solutions and services to financial institutions and targeted retailers across the Americas Safe Lock client base. This position will be located at our Lexington, KY office and will be responsible for maintaining extensive knowledge of the Solutions' parts, functions, and processes and assisting sales to close deals where technical expertise is required to fit the clients' needs.

 

PRIMARY DUTIES:

  • Prepares and develops technical presentations to explain our company's Solutions or services to clients
  • Discusses equipment needs, data security, and system requirements with client’s security and IT group as well as engineers
  • Works with Product Management and Engineering to research, develop, and propose modifications, if necessary, to dormakaba solutions to meet clients' technical requirements and needs
  • Collaborates with sales teams to understand client requirements and provide sales support to close deals effectively and timely
  • Creates or assists with the drafting of requirements documentation and materials that explain how dormakaba solutions and services apply to clients’ infrastructure and operations.
  • Helps clients who have problems with installed solutions and recommending improved or upgraded dormakaba solutions
  • Solicits and logs client feedback and evaluating the data to create new sales and marketing strategies to target clients
  • Identifies areas for improvement and communicating these issues as well as possible solutions to upper management
  • Works in conjunction with Product Management in training members of the sales team on the technical aspects of the company's solutions and services to be able to properly articulate our solutions to our prospect and client base
  • Works cross functionally with Product Management, Engineering, and Sales to make sure all departments are properly tracking initiatives and aligning to internal strategy and goals

 

 REQUIREMENTS

  • A bachelor's degree in engineering, marketing, business administration, or related field
  • 5+ years’ experience in sales and the IP technology field; preferably in the Financial Institution sector
  • A working knowledge of Agile Development Methodology (incl. tool such as JIRA, Confluence, Windchill - desired, but not required.)
  • Extremely detailed oriented individual with strong analytical skills (incl. advanced Excel functions)
  • Strong working knowledge of VoIP
  • Working knowledge of programming languages, a plus, in particular C++ and/or XML
  • A basic understanding of network architecture is required
  • CCTV & access control integration (Lenel/ Genetec etc.) a plus
  • Strong communication, interpersonal, Client service, and sales skills
  • The ability to relate technical information to non-technical Clients
  • Excellent technical and problem-solving skills
  • Travel up to 50% of time

 

 CRITICAL SUCCESS FACTORS

  • Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage and Performance
  • Strong customer centric approach is a must
  • Team player and strong collaborator
  • Problem solver (always brings solutions, enjoys challenges)
  • Dependable (reliable and follows through on commitments)

 

WE OFFER

  • A global company with a family culture and strong core values
  • Competitive pay with benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.)

 

The Federal Executive Order 14042 on COVID-19 requires all current and new employees of government contractors to comply with one of the following on or before the Federal deadline date:

  1. Received their final vaccination dose – either their second dose of Pfizer or Moderna, or single dose of Johnson & Johnson OR
  2. Submitted a medical exemption/accommodation request for approval OR
  3. Submitted a religious belief exemption/accommodation request for approval.

 

dormakaba is a federal contractor which means all our team members must comply with this order by the Federal deadline to start and continue employment with us. Our Talent Acquisition team will confirm the Federal deadline date at the time an offer is made to help ensure compliance.

dormakaba USA Inc.

 

 

 

 

 

 

 

Interested?

Vanessa Aweimrin
is looking forward
to your application.
 
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Nearest Major Market: Lexington