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Technical Application Manager for IT Management System "Bee360" (m/f/d)

Madrid, ES, 28050

Nov 11, 2022

THIS OPENS THE DOOR TO YOUR FUTURE: YOUR TASKS

"You are a key player in the provisioning of the IT management system “Bee360” for >400 colleagues in the global IT organization of dormakaba. You ensure that the system can be used without outages and is improved continuously.”

 

[Bee360: standard software, which enables organization to manage project & service portfolios, financials, employees, suppliers, contracts, demands, architecture, IT governance]

 

  • As Technical Application Manager you are responsible for the stable operation of Bee360, including:
    • Ownership of Bee360 application landscape, servers and MS SQL databases on Microsoft Azure
    • Operations management, monitoring, patch management, incident management, request fulfillment, problem management, architecture management
    • Change management: control and manage implementation of improvements and technical changes to avoid failures & outages
    • Management of interfaces to systems & applications like Microsoft Active Directory, IT service management system ServiceNow, ERP systems (mainly SAP)
    • Coordination of all involved internal & external parties, which are contributing to the provisioning of Bee360, incl. the vendor Bee360
  • Furthermore, you are managing improvements & further development of Bee360, including:
    • Requirements engineering for Bee360: gather & understand requirements from stakeholders like e.g. project & portfolio management, IT finance management, IT Governance, IT managers and create implementation concepts.
    • Implement basic and middle complex customizations & changes, e.g. new reports, new data fields, adjustments on workflows
    • Coordinate the implementation of changes, which need to be done by the vendor
  • Bee360 is not only used in IT. You will also enable some of our internal business units to work with Bee360, including:
    • Operation & support for Bee360 business instances
    • Steering & implementation of changes
    • Rollout of Bee360 to Business departments, which want to use the application
    • Basic trainings for Bee360

 

WE PUT TRUST IN YOU: YOUR SKILLS

  • 3-5 years of professional experience in the areas of application management and/or software development
  • Application management experience, including:
    • working with different internal & external parties to provide application services
    • IT operations including safe use of “ITIL processes”, e.g. incident, request, change, problem, event, …)
    • Good understanding of IT infrastructure, applications, and interfaces between systems as well as knowledge about IT architecture
  • Technical Knowledge about:
    • SQL databases & data structures in applications
    • Technologies like html5, CSS, JSON, scripts
    • working with different stakeholder to customize applications. Applying of structure conceptual thinking.
  • This is a big plus:
    • Certificates for IT operations and/or basic IT project management
    • experiences in Bee4IT/Bee360, SAP
  • Excellent: English skills

 

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

  • Great perspectives in a globally active company with a family culture
  • Excellent onboarding
  • Attractive salary
  • Development opportunities
  • Employee Assistance Program
  • Employee discounts (online discounts for shopping, travel, insurance etc.)
  • Seniority Level: Associate

 

FOR THIS POSITION WE DO NOT ACCEPT CVs FROM AGENCIES

dormakaba España, S.A.

 

 

 

 

 

 

 

Interested?

Anna Pokoradi
is looking forward
to your application.
 
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