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Our doors are open – to you. As one of the top three companies for access and security solutions worldwide we make life easier, smarter and more secure. We are a trusted partner that stands for innovation, top performance and a fulfilling workplace. Join our team of 16,000 colleagues around the world and help us build trust every day.

Operations Analyst

Montreal, CA, QC H4P 2G7

Nov 12, 2020

dormakaba: ranked in the top 100 global tech leaders by Thomson Reuters!





The dormakaba Group is one of the top three companies in the global market for access and security solutions. The company is a single source provider of products, solutions and services related to doors and secure access to buildings and rooms. No matter where you are, if you need reliable and innovative access and security solutions, we will provide you high quality service – in hotels, shops, sports facilities, airports, hospitals, at home or in the office. Around the globe.


With over 16,000 employees worldwide (over 500 in Montreal), dormakaba is present in over 130 countries and has more than 150 years of experience. The dormakaba Group is headquartered in Rümlang, Switzerland, and generates annual revenues of over 3 billion dollars CAD.


dormakaba offers you a career not a job. Join us now and make a real difference in creating the next generation of products and services. Visit our website www.dormakaba.com




As the Operations Analyst, you will report directly to the Plant Manager, dormakaba Montreal.  You will be responsible for reviewing business processes and make a variety of recommendations for improving efficiency and service. You will actively monitor our company operations and make recommendations to executive management about enhancing business processes and company structure. You will also work with the management team to identify opportunities to help increase profitability and develop specialized services for clients.


Key responsibilities


  • Standardizes operational metrics, with critical trend analytics for the plant
  • Model data for analysis on labor, overhead, and material costs of products
  • Develops, reports, and analyzes key performance indicators (KPIs) and metrics
  • Identifies needs, defines scopes, and estimates labor, technology, and capital resources
  • Monitors and reports project progress against planned objectives
  • Appropriates data consolidation from ERP systems (Axapta)
  • Assesses data, with corrective analytics, to ensure adaptive solutions are presented with business risk
  • Develops and maintains tools, spreadsheets, and reports for capturing and reporting data.




  • Bachelor's Degree in Business Administration or related field preferred
  • Minimum of 5 years' experience in operations monitoring
  • Minimum of 5 years' in an analyst role
  • Understanding of operational metrics, dashboards, and KPI’s
  • Advance skill set in excel modeling and SQL (data base) tools
  • Project team building, collaboration, and facilitation
  • Capacity to facilitate highly effective meetings
  • Desire to initiate action and decision making
  • Excellent presentation skills
  • Focus on results and solutions
  • Strong collaborate communication approach
  • Strong integrity and work ethic
  • Must be able to work effectively with minimal supervision
  • Bilingualism (French & English) required
  • Strong written and verbal skills to communicate with all levels of the organization, its executive team and customers
  • Strong computer skills, with proficiency in Microsoft Office skills (Word and Excel)
  • Skills with ERP system (Enterprise Resource Planning). An advantage with Axapta and or SAP.


We offer


  • A fast-growing international company
  • A stimulating, fast and friendly work environment
  • An opportunity to highly contribute to the success of the company
  • Competitive global compensation
  • Free parking and on-site cafeteria
  • A 3-minute walk from Namur metro station.
dormakaba Canada Inc.









Salima Laalou
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