Position Overview
We are currently seeking a People Digital & Data Intelligence Lead to join our team and shape the future of the digital employee experience at dormakaba. In this newly created senior leadership role, you will be responsible for building and leading a team that brings together AI and automation design, knowledge management, digital workflow engineering, and people data and analytics. Reporting directly to our VP Experience Hub & Technology, this role is accountable for shaping the digital employee experience strategy, driving self-service adoption, embedding AI into HR service delivery, and establishing the organization’s people analytics capability. Working closely with senior stakeholders across HR and IT, you will ensure that digital and data initiatives are aligned with business priorities and deliver measurable value to the organization.
What you will do
• Build and lead the People Digital & Data Intelligence team, recruiting and developing specialists across AI, knowledge management, workflow engineering, and analytics
• Define and own the digital employee experience strategy, including AI, automation, self-service, and data capabilities
• Establish and scale the people analytics function, including data architecture, reporting, and insight generation
• Drive the adoption of AI and automation in HR service delivery to reduce manual effort and improve efficiency
• Own and evolve the HR knowledge ecosystem, ensuring content is structured, accurate, and accessible for both employees and AI solutions
• Design and implement digital workflows to enable fast, consistent, and transparent HR services across all support levels
• Partner closely with People Technology to integrate solutions with SuccessFactors and other core platforms
• Collaborate with HR stakeholders to translate business needs into scalable digital and data solutions
• Define and maintain governance frameworks for AI ethics, data privacy, content quality, and workflow standards
• Monitor and report on performance metrics such as adoption, automation impact, and analytics maturity to senior leadership
What we require
• 7+ years of experience in digital HR, people analytics, HR technology, or a related field
• At least 3 years of leadership experience in building or scaling teams
• Proven experience in establishing new capabilities or functions within complex, global organizations
• Strong understanding of AI, automation, and analytics technologies in an HR context (e.g. virtual agents, RPA, people analytics platforms, SuccessFactors)
• Experience with knowledge management, self-service strategies, and digital workflow design
• Strong stakeholder management skills with the ability to collaborate across HR, IT, and business teams
• Strategic mindset combined with hands-on execution capabilities
• Data-driven approach with a passion for improving employee experience through technology
• Fluency in English
What we prefer
• Experience working within a global or matrix organization
• Familiarity with HR service delivery models and digital transformation initiatives
• Exposure to AI governance, data privacy frameworks, or ethical AI practices
What we offer
• Health insurance
• Flexible remuneration (childcare ticket, transport ticket, restaurant ticket)
• Flexible working hours
• Remote working days
At dormakaba, we are proud to be an equal opportunity employer. We are firmly committed to creating a diverse and inclusive work environment where all individuals are treated with respect and dignity. We actively promote equal employment opportunities.
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places.
With over 160 years of experience and a strong focus on innovation, we offer exciting opportunities to grow in an environment where your contribution truly matters. At dormakaba, you can develop your career alongside 16,000 experts worldwide who are shaping the future of access solutions every day.
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