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Our doors are open – to you. As one of the top three companies for access and security solutions worldwide we make life easier, smarter and more secure. We are a trusted partner that stands for innovation, top performance and a fulfilling workplace. Join our team of 16,000 colleagues around the world and help us build trust every day.

Customer Service Representative - ENS

Reamstown, PA, US, 17567

Nov 20, 2020

Our doors are open – to you. As one of the top three companies for access and security solutions worldwide we make life easier, smarter and more secure. We are a trusted partner that stands for innovation, top performance and a fulfilling workplace. Join our team of 16,000 colleagues around the world and help us build trust every day.

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POSITION OVERVIEW/DUTIES:

  • Represent dormakaba with excellent customer service and act with a strong customer focus
  • Build and maintain customer relationships; act as a team player with both internal and external customers to achieve 100% satisfaction
  • Reinforce brand positioning through professional and timely actions
  • Assist as needed with investigating and resolving customer inquiries
  • Accept and support changes for the better of our customers and business results 

 

CRITICAL SUCCESS FACTORS:

  • Consistently deliver results and willing to broaden knowledge base

 

REQUIREMENTS:

  • High school education or equivalent; business training preferred
  • Previous experience in a customer service environment preferred 
  • Excellent communication and listening skills
  • Strong attention to detail and computer skills required (MS Office)

 

PUT YOUR TRUST IN US

 

WE OFFER:

  • A global company with a family culture and strong core values
  • Competitive pay with benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.)
dormakaba USA Inc.

 

 

 

 

 

 

 

Interested?

Courtney Salazar
is looking forward
to your application.
 
In case of questions just dial
+1-317-468-3584-
Please only use the „Apply now“-Button 


Nearest Major Market: Lancaster