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Field Service Engineer

Reamstown, PA, US, 17567

Oct 11, 2021


dormakaba is seeking a Field Service Engineer to join our Sales & Service team in Reamstown, PA. This position will be responsible for conducting sight surveys, planned maintenance, customer training and installations of dormakaba Products. This individual will install electromechanical devices that are crucial to the security of Airports and other critical infrastructure facilities throughout north America and will work to ensure complete delivery of goods and services in a timely manner.



  • Scheduling tasks at each job site to efficiently install or service dormakaba products in a timely cost-effective manner
  • Effectively traveling to various job sites across the Americas
  • Troubleshooting issues
  • Performs emergency service
  • Writes detailed technical reports
  • Trains others to use necessary equipment to perform job
  • Ensures proper adherence to safety requirements at facilities
  • Keeps logs of works performed for each job site
  • Keeps tools and facilities in good working condition
  • Interfaces with a diverse team of internal stakeholders
  • Logs monthly expenses into dormakaba expense management software, Concur, in a timely and organized manner



  • Ability to travel up to 80% of the time and able to internationally travel as needed
  • Associates degree preferred
  • High School diploma required
  • The ability to gain a security clearance at critical infrastructure and government facilities
  • Communicate effectively with customers and internal stakeholders
  • Mechanical Skills
  • Clear Communication with team members and clients
  • Knowledge of computer software and hardware
  • Ability to read complex schematics and wiring diagrams
  • A keen attention to detail
  • Strong problem-solving skills and knowledge of construction projects



  • Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage and Performance
  • Strong customer centric approach is a must
  • Team player and strong collaborator
  • Problem solver (always brings solutions, enjoys challenges)
  • Dependable (reliable and follows through on commitments)




  • A global company with a family culture and strong core values
  • Competitive compensation package with benefits coverage options
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.)




dormakaba USA Inc.









Joan Goldfracht
is looking forward
to your application.
In case of questions just dial
Please only use the „Apply now“-Button 

Nearest Major Market: Lancaster