Processor

SUMMARY

This position will be responsible for the processing of all paperwork needed for all production departments to manufacture panels, track, crates and all other information to accurately produce customer orders.  It includes processing & printing the appropriate processing forms, production forms and creating visual aids in a timely and efficient manner to ensure a smooth flow from processing to production.  The Processor will act as a liaison between order processing, look-over, order entry, purchasing, manufacturing and shipping to resolve status, production, and delivery inquires.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop product knowledge and learn how panel types work together to verify the customer is getting what they expect.
• Must be able to work in a fast-paced environment and be able to prioritize workloads as needed.
• Maintain weekly schedules up to 4 weeks out to ensure production & shipping efficiencies.
• Create & verify all needed paperwork for the production floor.
• Print pick tickets daily and cross check order information to ensure accuracy.
• Verify all orders against Purchase orders, pick tickets and customer order form.
• Must be computer knowledgeable and work in several stand-alone programs such as Word, Excel and all processing programs.
• Communicate process, requirements, concerns and timing to Account representatives and resolve problems. May need to escalate problems to management level where necessary and appropriate.
• Work with other departments to resolve problems and reduce warranty issues, improve workflow.
• Other duties as assigned by management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are respective of the knowledge, skill, and/or ability required, but are not intended to be all-inclusive. Reasonable accommodations may be needed to enable individuals with disabilities to perform the essential functions. 

EDUCATION AND EXPERIENCE

Minimum 2 years post High School education or equivalent work experience is required.  Must be able to work with several different departments in a friendly professional manner.