We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

Field Service Technician

Columbia, MD, US, 21045

Jun 13, 2024


dormakaba is seeking a Field Service Technician based in Columbia, MD This position will be responsible for the installation and service of a variety of doors and related materials, equipment, and control devices.


This position may be available with a base pay range of $25/hr - $45/hr (Pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Mandatory overtime as needed.



  • Carry out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
  • Install dormakaba equipment in commercial buildings
  • Service customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
  • Project a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • Maintain accurate service data through diligent and timely use of all service documentation and technical data
  • Manage assigned parts and consumable stocks effectively



  • Valid current driver’s license
  • Mechanical knowledge
  • 3+ years of relevant experience
  • Understanding of mechanical and electrical equipment
  • Ability to troubleshoot mechanical and electrical issues


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Ability to lift and carry at least 50 pounds; 35 pounds over the shoulder. Frequent standing, stooping, crawling, twisting, bending, pushing, pulling, climbing and working overhead
  • Ability to use power and manual tools.
  • Ability to safely operate an assigned company vehicle.



  • Electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments
  • AAADM certification



Our work is IMPORTANT. YOU are important. At schools and universities, in stadiums, airports, hospitals and workplace; for every place that matters. We provide safety, security, and sustainability, providing people with the tools to shape their careers for growth. EVERY team member contributes to our mission and can make a positive difference. Our culture focuses on Growing the Business, Growing Together and Growing Ourselves. We are a global company with more than 16,000 employees worldwide giving you endless opportunities for growth and advancement.


Learn why our employees enjoy working for us, click here to view dormakaba testimonials!


dormakaba USA Inc.









Michael McGoun
is looking forward
to your application.
In case of questions just dial
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Nearest Major Market: Baltimore