Field Service Technician

POSITION OVERVIEW

dormakaba is seeking a Field Service Technician to join our Service team in Portland, OR. This position will be responsible for the install and service of a variety of doors and related materials, equipment, and control devices.

This position is available on First Shift (7:00AM – 3:30PM) with a salary range of $23.83 - $47.66. (Pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Mandatory overtime as needed.

WHAT YOU’LL DO

• Carry out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
• Install dormakaba equipment in commercial buildings
• Service customer equipment to the customers’ ongoing satisfaction and setting minimum performance standards
• Project a customer service image through competent service procedures, professional personal presentation, and communication with all customers
• Maintain accurate service data through diligent and timely use of all service documentation and technical data
• Manage assigned parts and consumable stocks effectively

WHAT WE REQUIRE

• Valid current driver’s license
• Mechanical knowledge, 3-5 years of relevant experience
• Understanding of mechanical and electrical equipment
• Ability to troubleshoot mechanical and electrical issues

WHAT WE PREFER

• Electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification

WHY JOIN DORMAKABA?

Our work is IMPORTANT. YOU are important. At schools and universities, in stadiums, airports, hospitals and workplace; for every place that matters. We provide safety, security, and sustainability, providing people with the tools to shape their careers for growth. EVERY team member contributes to our mission and can make a positive difference. Our culture focuses on Growing the Business, Growing Together and Growing Ourselves. We are a global company with more than 16,000 employees worldwide giving you endless opportunities for growth and advancement.

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