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Service Technician- Automatics

Houston, TX, US

May 15, 2023






dormakaba is seeking a Field Service Technician to join our team! This position is responsible for installing and servicing a variety of automated doors and related materials, equipment, and control devices.


**This will be a remote role based in Texas**


HIRING SALARY RANGE: $70,720 - $87,360 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
This position includes a competitive benefits package.  Please visit our career site for more information on benefits.



  • Carries out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
  • Installs dormakaba equipment in commercial buildings
  • Services customer equipment to the customers’ ongoing satisfaction and sets minimum performance standards
  • Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
  • Maintains accurate service data through diligent and timely use of all service documentation and technical data
  • Manages assigned parts and consumable stocks effectively
  • Communicates with Sales and Service management about customer complaints and sales opportunities
  • Performs additional related tasks as directed by company management



  • Valid current driver’s license
  • Mechanical knowledge, 3-5 years relevant experience
  • An exceptional candidate would have an electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification



  • Team player and strong collaborator
  • Problem solver (always brings solutions, enjoys challenges)
  • Dependable (reliable and follows through on commitments)
  • Understanding of mechanical and electrical equipment
  • Ability to troubleshoot mechanical and electrical issues
  • Communication with clients, managers, and coworkers
  • Ability to lift and carry at least 50 pounds; 35 pounds over the shoulder



Employees who exhibit the six behaviors of dormakaba:

  •  Make things simple for our customers
  • Act as one global team
  • Develop ourselves
  • Be courageous and play to win
  • Be respectful and communicate openly
  • Celebrate success


As well as:

  • Competitive pay with great benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
  • Career fulfillment with growth and development opportunities 
  • Employee discounts (online discounts for shopping, travel, insurance etc.) and much more!



dormakaba USA Inc.









Michael McGoun
is looking forward
to your application.
In case of questions just dial
Please only use the „Apply now“-Button 

Nearest Major Market: Houston