Keying Systems Specialist

POSITION OVERVIEW

dormakaba is seeking a Keying Systems Specialist based in Texas. The Keying Systems Specialist is responsible for supporting fulfillment of contract construction permanent cores and keys. They will directly assist our end users through keying meetings, keying schematics, AIMS design documents, and order entry.

HIRING SALARY RANGE: Base Salary $60,000 - $70,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. Please visit our career site for more information on benefits

WHAT YOU WILL DO

• Consult with end users by phone, web meetings and on-site meetings to determine keying instructions, and will include completing a door schedule, defining end user needs, and obtaining final approval for project
• Support and drive the accuracy of permanent core orders
• Process perm core correspondence promptly after customer confirmation
• Create design and implement System Design Documents (SDDs) through AIMS and BESTCODE in support of customer base and enter permanent keying orders in SAP and document progress of order fulfillment in the KSS One Stop tool
• Help drive long-term relationships by acting as liaison between end users, EUCs, DDMs, and Distributors-providing overall keying system setup support, technical assistance, training, etc.

WHAT WE REQUIRE

• 5+ years of customer and/or sales support experience
• High School graduate or GED
• High level of proficiency with Microsoft products including Excel

WHAT WE PREFER

• Working knowledge of SAP or ERP systems
• Working knowledge of Salesforce systems
• Experience in Masterkey system design and interpreting keying instructions
• College degree
• Knowledge of BEST Access Solutions product lines

WHAT WE OFFER

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options.  No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.  
• Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba.
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important.  We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!

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