Service Technician

POSITION OVERVIEW

dormakaba is seeking a Service Technician based in Austin, TX. The Service Technician is responsible for installing door hardware and access control systems keeping our most important buildings safe and secure. The ideal person for this role will have a passion for delighting customers beyond basic expectations, to create strong customer relationships.

HOURLY HIRING RANGE: $20/hr. - $40/hr. plus mandatory overtime as needed (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). This position includes a competitive benefits package. Please visit our career site for more information on benefits.

WHAT YOU WILL DO

• Install dormakaba hardware & access control systems in commercial buildings
• Project a strong customer service image through professional presentation and communication with all customers
• Communicate with Sales and Service management about customer concerns and  sales opportunities

WHAT WE REQUIRE

• Willingness to travel
• Valid current driver’s license
• 1-3 years of mechanical experience
• Proficient in Microsoft Office (i.e., Outlook, Teams, Word, Excel, and PowerPoint.)
• Ability to lift objects up to 60 lbs.
• Must be able to work in a construction/building environment

WHAT WE PREFER

• Electrical/low voltage certification and/or construction background

WHAT WE OFFER

• Taking Care of our employees on day one with Medical, Dental, Vision, Life and Disability Insurance coverage options.  No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.  
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important.  We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!

Learn why our employees enjoy working for us, click here to view dormakaba testimonials!

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