Product Manager - LGS

To take ownership of and manage the local LGS product portfolio. Responsible for all related market- and commercial-intelligence; voice-of-customer insights into the product development process; liaison with sales in the roadmap and route-to-market planning process; pricing; lifecycle management; internal and external training; and certification/compliance.

A job that matters: Your Tasks 

• Become the business’ go-to for market intelligence in lodging solutions, assimilating market opportunity and trend data, competitor analysis, market share and customer demand. You’ll get ‘under the skin’ of product performance and the related commercial measures, such as revenue contribution, margin analysis, and opportunities for growth.
• Be the Voice of the Customer (VOC) – spend time in the market, listening to customers, judging market demand and barriers to entry. Feed this back in an actionable format to group colleagues, to influence product development and inform active management of the product portfolio.
• Work with colleagues across Sales and Supply Chain to determine route-to-market (RTM) priorities and pricing strategies. Determine what opportunities there are within the LGS product range to drive sales performance by volume and profit. Feed this into the annual ACS sales strategy cycle and track on an ongoing basis. Work cross-functionally to accurately forecast demand and ensure appropriate supply.
• Manage the lifecycle of LGS products, from UK market influence over development, through launch planning, duration live and end-of-life phase-out. Be an effective conduit of information between business leads in the UKI market, group product managers and factory managers, escalating issues of disruption where necessary. You’ll coordinate factory production control audits working with our plants, group PMs and PQS colleagues.
• Become the technical authority for the LGS portfolio, keeping up to date with relevant standards, testing and certification requirements – both for compliance and commercial viability – ensure product documentation is complete and up to date and opportunities to remove customer friction are acted on. Build strong relationships with relevant industry bodies, seeking out opportunities to influence standards, and build a profile with other similar organisations.
• Take ownership of product master data, working with Supply Chain, Operational Excellence, Procurement and Finance, to ensure material master data is accurate, clean and in a useable format for accurate processing and reporting. Manage the price list.
• Facilitate effective product positioning and go-to-market activities, by working with Marketing to define product benefits, by segment, and inform assets/tools for use in the field. Prepare the sales organisation through appropriate training ahead of product launch and identify requirements for ongoing product training support, for the sales team and customers. Track and analyse product performance to gain actionable insight.

An experience that matters: Your Skills 

• A track-record in Product Management/Marketing/Sales (likely 5+ years)
• Experience collating, interpreting and using data to inform commercial decisions
• Evidence of developing effective value propositions
• Strong Communication skills, both verbal and written
• Gravitas: ability to build relationships, while influencing outcomes
• Consistent and reliable attention-to-detail
• Dynamic enough to deliver engaging product training, with the gravitas to represent the brand to industry bodies and customers
• Sound comprehension of Maths and English at GCSE level or equivalent
• A course/qualification that demonstrates technical aptitude, would be advantageous

A workplace that matters: Our offering

At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, we offer many development and training opportunities, supporting over 500 employees in the field as well as within our various office locations.

We care for our employees and so as well as an attractive salary offering, we also provide the following benefits:

• Annual bonus entitlement
• 25 Days Annual Leave + Bank Holidays
• Holiday Purchase Scheme
• SMART Pension Scheme (Enhanced Company Contributions)
• Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees
• Life Assurance
• Healthcare Support, including an Employee Support and Assistance Programme
• Health & Welling App inc Digital GP Service
• Access to LinkedIn Learning
• Employee Discounts Available

At dormakaba we believe in the success of diverse teams and in providing equal opportunities for our employees. We value the uniqueness of each of our colleagues and strive to create a culture where everyone can be their authentic selves.

#Location: Tiverton