Account Manager

As an Account Manager, you will play a vital role in our Sales and Service Team. You’ll be responsible for driving customer satisfaction and sales through our range of preventative maintenance services to end users and world class architectural products via an established distributor network.

THIS OPENS THE DOOR TO YOUR FUTURE:

Our Opportunity:

 In this position, you will act as the primary point of contact for our clients, representing dormakaba in the market. You’ll be tasked with identifying and pursuing preventative maintenance contracts, showcasing our products and solutions, as well as working closely with our architectural hardware distributors on projects in the NT market. Your confidence and drive will be key in closing leads and securing sales opportunities.

Key responsibilities will include:

• Establish and nurture strong relationships with key stakeholders, including distributors, building owners and facilities management professionals.
• Collaborate closely with internal teams to ensure exceptional service delivery and customer support.
• Identify customer needs and provide tailored solutions that enhance their operations.
• Drive sales initiatives and maintain a thorough understanding of our service offerings to maximise customer satisfaction and retention.

What We’re Looking For:

• A customer-focused mindset with excellent communication skills.
• Proven experience in sales and account management, ideally within a technical or service-oriented field.
• Strong relationship-building skills, with the ability to connect with various stakeholders.
• A proactive approach to identifying customer needs and addressing challenges with innovative solutions.
• A strong ability to navigate challenges and setbacks, maintaining a positive attitude and determination to achieve goals despite obstacles.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE        

This is an excellent opportunity for someone looking to build a strong career with a continually expanding company. Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this role could be a fantastic next step in your career.

• Car allowance, Laptop, Mobile Phone, iPad & Incentive Program!
• Access to discounted Health Insurance.
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
• Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more!
• Global organisation

To learn more about us and what we do, visit our website: https://www.dormakaba.com/au-en

Don’t miss out on this opportunity to make a significant contribution to our business and be a part of our growth.