Job Description
IT Testing Manager
Sofia
7/17/26

Position Overview

 

Ready to own the quality for one of the most significant IT transformation programs in dormakaba?
 
We are looking for an IT Testing Manager who leads with authority and conviction. In this role you will define and own the testing strategy for a major global transformation program, and your judgement will determine what is ready for release and what is not. You will build and lead the testing organization, manage the test execution, hold multiple vendors to account, and present the quality picture and go or no-go recommendations directly to program leadership. It is a role for a proven test and QA leader who is equally comfortable steering senior stakeholders and working through the technical detail.

 

What you will do

 

  • Lead the testing team, including internal specialists and vendor resources, and establish the standards that define how quality work is delivered.
  • Define the end-to-end testing strategy across all phases (SIT, UAT, regression, performance) and put in place a testing framework aligned with the dormakaba PPM methodology.
  • Serve as the senior point of contact for all testing matters and represent the function in steering committees and program governance.
  • Provide the quality reporting and go or no-go recommendations that leadership depends on for release decisions.
  • Hold vendors accountable to their agreed SLAs, quality KPIs, and deliverables, and address shortfalls directly.
  • Oversee daily execution, defect triage, and escalation, and lead root-cause analysis on systemic quality issues.

 

What we require

 

 

  • A strong track record as a test or QA manager who has led testing at scale in complex, multi-vendor IT programs or transformations.
  • At least 7 years in software testing or quality assurance, including 3 or more years in a test management or lead capacity.
  • Confident leadership and stakeholder management skills, with the presence to influence senior decision-makers and challenge vendors, combined with a genuinely hands-on approach.
  • A thorough understanding of all test types and of both Agile delivery (for example SAFe) and waterfall models.
  • Practical experience with test management and defect tracking tools such as HP ALM, Xray, Zephyr, ServiceNow, or Jira.
  • Experience with SAP or ERP testing is a strong advantage. ISTQB Test Manager certification (Advanced Level) is preferred, and equivalent experience will be considered.
  • Business-fluent English is required and German is an advantage.
  • You are at ease in an international environment and open to travelling around 25 to 30 percent per year.

 

What we offer

 

 

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust 
  • Home office allowance 
  • 25 days paid annual leave 
  • Additional health insurance 
  • 102.26 EUR Food vouchers 
  • Public transportation card 
  • Multisport / Coolfit card 
  • Opportunity for flexibility with a hybrid working model 
  • Employee Assistance Program (Mental Health, Legal & Financial Counselling) 
  • Language training opportunity 
  • Brand new modern office premises in a class A Business building 
  • Employee referral program 
  • Fresh fruits in the office 
  • Training and mentorship programs 
  • Access to over 15,000 LinkedIn Learning courses to assist in your development 

#LI-DM3

Who we are

 

 

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

 

Work in a place where you matter – apply now!

Company:  dormakaba business services Bulgaria Ltd.