Position Overview

Are you a hands-on leader who enjoys building high performing teams and driving operational success?

Based in Moorebank, this role leads a team of Service Technicians and Schedulers responsible for delivering maintenance, repairs and service solutions across a defined region. You’ll have real ownership of day-to-day field operations, team performance, customer outcomes and safety culture.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys mentoring field teams and wants to be part of a global business with strong local support and long-term career opportunities.

What you will do

• Lead, coach and support a team of field technicians across a busy service region
• Drive team performance, productivity and first-time fix outcomes
• Build a strong safety culture where people feel supported and accountable
• Support scheduling and resource planning to ensure efficient service delivery
• Develop team capability through mentoring, feedback and ongoing training

What we require

• Experience leading teams within a field service, operations or technical environment
• Strong people leadership skills with the ability to motivate and develop teams
• Experience improving team performance and customer outcomes
• Strong communication and stakeholder management skills
• A hands-on and solutions focused leadership style

What we prefer

• Experience within service, construction, facilities, access solutions or technical industries
• Exposure to scheduling or field service management systems
• Trade or technical background highly regarded

What we offer

• Fully Maintained Company Vehicle, Laptop, Mobile Phone, iPad & Incentive Program
• Hybrid role with flexible working arrangements
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.