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We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

Cloud Operations Engineer

Sofia, BG, 1784

Jan 8, 2025

A job that matters: Your Tasks 

 

The Cloud Operations team of dormakaba is looking for a Cloud Operations Engineers to be an integral member of our team. Cloud Operations Engineers are responsible for keeping all cloud platform services and other cloud solutions running smoothly.

You will be a key contributor on a dynamic team, expand your skillset and become an expert in the most popular cloud software development strategies for dormakaba. We are looking for an independent, self-motivated, and innovative professional to implement industry best practices in a true cloud. 

 

  • Identify and resolve issues related to system performance, outages, or anomalies, ensuring quick recovery and root cause analysis.
  • Automate repetitive operational tasks to increase efficiency and reduce human error
  • Assist in documenting operational procedures, incident handling, and post-mortem analyses for knowledge sharing and continuous improvement
  • Be part of the Cloud Operation on an on-call rotation to respond to service impacting incidents

Collaboration and Communication

 

  • Partner with development teams to implement DevOps and SRE principles and ensure alignment on software delivery practices
  • Leading and contributing to designs for issues, epics, and Objectives & Key Results (OKR)
  • Contributing to the Handbooks, create and update runbooks and general documentation, and write blog posts
  • Completing Root Cause Analysis (RCA) investigations and lead post-mortem discussions

 

An experience that matters: Your Skills

 

  • At least 2 years of experience as a Site Reliability Engineer, DevOps Engineer or a related role
  • At least 2 years of working experience of AWS serverless technologies, services, and infrastructure architecture
  • At least 2 years of working experience with Terraform designing, implementing, and maintaining cloud infrastructure
  • Experience with monitoring and instrumentation: implement metrics using tools like Datadog, Prometheus, Grafana, Kibana and related system
  • Working experience with at least one of the languages: Shell, Python and others
  • Good understanding of Linux systems, networking, and security practices
  • Good experience of CI/CD release process using Jenkins
  • Bachelor’s degree in Computer Science, Engineering
  • Very good oral and written communication skills in English

Influence and Maturity

 

  • Ability to work in a global remote team - solid interpersonal skills, knowledge sharing, mentoring
  • Self-awareness and providing and receiving feedback
  • Requires minimal direction/oversight
  • Be confident to take decisions to resolve or escalate issues

 

A workplace that matters: Our offering

 

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
  • Attractive remuneration package
  • Opportunity for flexibility with a hybrid working model
  • Home office allowance
  • 25 days paid annual leave
  • Additional health insurance
  • 200 BGN Food vouchers
  • Public transportation card
  • Optional parking space
  • Multisport card
  • Language training opportunity
  • Employee referral program
  • Brand new modern office premises in a class A business building
  • Fresh fruits in the office
  • Training and mentorship programs
  • Access to over 15,000 LinkedIn Learning courses to assist in your professional development
dormakaba business services Bulgaria Ltd

 

 

 

 

 

 

 

Interested?

Bissera Stoyanova
is looking forward
to your application.
In case of questions just dial
+359 889 007 810
Please only use the „Apply now“-Button 

Apply now »