We’re looking for an Order to Invoice Specialist with German to join our team in Sofia, Bulgaria.

You’ll act as a key part of the order-to-cash process – managing customer orders, ensuring accurate invoicing, and coordinating with Sales, Supply Chain, and Finance teams to deliver a seamless customer experience. 

This role combines attention to detail with strong stakeholder collaboration to drive accuracy, efficiency, and customer satisfaction.

Quick must-haves: C1 level of German (written and spoken).

Hybrid working model - 3 days per week from the office.

A job that matters: Your tasks

• Manage the end-to-end processing of customer orders (products, projects, maintenance/repair services) for a designated dormakaba country/region.
  
• Generate and issue accurate invoices in a timely manner, ensuring compliance with company policies and procedures.
• Maintain accurate and up-to-date data in internal systems, ensuring data integrity and confidentiality.
• Communicate with customers to confirm order details, handle inquiries, and provide updates on order status.
• Support reporting activities and maintain documentation, records, and templates related to order management and invoicing.
• Collaborate cross-functionally with Sales, Supply Chain, Procurement, Finance, and Field Technicians to ensure smooth order execution and billing processes.

An experience that matters: Your skills

• 3+ years of experience in a similar role (e.g. Accounts Receivable, Order-to-Cash, Billing, Order Management, Sales Order Processing) within a service back-office environment.
• Bachelor’s degree in either: Finance, Accounting, Business Administration, Sales, Supply Chain, or another related field.
• C1 level of German (written and spoken).
• Hands-on experience with customer order processing and invoicing.
• Knowledge of ERP and CRM systems (e.g. SAP) as well as Microsoft (Excel).
• Well-organized, proactive, and detail-oriented mindset.
• Strong attention to detail with a high level of accuracy in data entry and document handling.
• Excellent communication skills for effective collaboration with customers and internal stakeholders.

A workplace that matters: Our offering  

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust.  
• Home office allowance.  
• 25 days paid annual leave.  
• Additional health insurance.  
• 102.26 EUR Food vouchers.  
• Public transportation card.  
• Multisport / Coolfit card.  
• Hybrid working model (3 days per week at the office).  
• Employee Assistance Program (Mental Health, Legal & Financial Counselling).  
• Language training opportunity.  
• Brand new modern office premises in a class A Business building.  
• Employee referral program.  
• Fresh fruits in the office.  
• Training and mentorship programs.  
• Access to over 15,000 LinkedIn Learning courses to assist in your development.