Senior Program Manager

A job that matters: Your Tasks 

• Lead the planning, execution, and transition of services for dormakaba Business Services in Europe, ensuring operational excellence and driving digital transformation
• Collaborate with leadership and stakeholders to shape future strategies and delivery capabilities while managing diverse IT and business projects.
• Identify and implement opportunities for process improvement to enhance efficiency and effectiveness.
• Drive digital transformation initiatives, including the adoption of RPA and automation tools.
• Contribute to shaping future strategies for multifunctional business services.
• Plan, manage, and deliver projects within strict deadlines and budgets, ensuring alignment across HR, IT, Communication, and other departments.
• Manage project deliverables, risks, and budgets to ensure timely and cost-effective completion.
• Coordinate cross-functional teams and resources, including third-party contractors or consultants.
• Communicate project expectations and progress to team members and stakeholders through regular reporting.
• Foster stakeholder relationships and ensure alignment with business objectives.

An experience that matters: Your Skills

• BSc or MSc in Accounting, Finance, Business Administration or related field. A Master’s degree is preferred.
• 10+ years of relevant experience in the field of project management, operations management, transition, transformation and/or process improvement.
• Experience in a SSC environment.
• Proven experience as Program Manager or another similar role, with a focus on process migration/transition, process improvement and digital transformation.
• Strong understanding of financial, commercial and back-office processes.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Ability to work effectively with cross-functional teams and manage stakeholder relationships.
• Strong interest in digital tools, including RPA and other automations tools. Having experience in ERP implementations is a plus.
• Exceptional communication, leadership, and organizational, change management and execution skills along with a demonstrated ability to prioritize.
• Strong analytical and conceptual skills, structured way of working

A workplace that matters: Our offering

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Attractive remuneration package
• Opportunity for flexibility with a hybrid working model
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• 200 BGN Food vouchers
• Public transportation card
• Optional parking space
• Multisport card
• Language training opportunity
• Employee referral program
• Brand new modern office premises in a class A business building
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15,000 LinkedIn Learning courses to assist in your professional development