Apply now »

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

Service & Installation Engineer ACS

Sofia, BG, 1582

Feb 25, 2025

A job that matters: Your Tasks 

 

  • Install and configure access control systems (e.g., electronic locks, key card systems, and software) at customer lodging facilities.

  • Perform system testing and commissioning to ensure optimal configuration, functionality, and compliance with customer specifications.

  • Coordinate with customers and teams to integrate access control solutions into existing infrastructure.

  • Perform routine maintenance and inspections to ensure the reliability and performance of access control systems. 

  • Diagnose and resolve technical issues with hardware or software, identifying root causes and implementing effective solutions. 

  • Replace and repair faulty equipment or components while ensuring adherence to safety protocols and industry standards. 

  • Provide technical support to customers regarding access control solutions, addressing inquiries and resolving issues promptly. 

  • Educate customers on the functionality, proper use, and maintenance of lodging access control systems. 

  • Act as the primary point of contact for customers during installation or service calls, ensuring customer satisfaction. 

  • Maintain detailed service records, including installation details, maintenance logs, parts used, and any customer interactions. 

  • Prepare service reports for customers and internal stakeholders, outlining findings, completed work, and recommendations for improvement. 

  • Stay updated on new product developments, features, and software updates for lodging access control solutions. 

  • Share expertise and provide training for colleagues, contributing to a culture of continuous learning and improvement. 

 

An experience that matters: Your Skills

 

  • Education: High school diploma with a technical specialty or equivalent. Additional certifications in electronics, IT, or related fields are an advantage. 

  • Proven experience in installing and servicing access control systems or related technologies is highly recommended. 

  • Experience working with lodging or hospitality-related systems is a plus. 

  • Strong troubleshooting and technical aptitude, particularly with access control hardware and software. 

  • Effective communication skills for customer interaction and technical explanations. 

  • Ability to manage time and prioritize tasks independently while working collaboratively in a team. 

  • Valid driver’s license with a clean driving record. 

  • Willingness to travel to for installations and service calls. 

 

A workplace that matters: Our offering 

 

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust 

  • Attractive remuneration package 

  • 25 days paid annual leave 

  • Additional health insurance 

  • 200 BGN food vouchers 

  • Public transportation card 

  • Multisport card 

  • Free lunch at the office 

  • Employee referral program 

  • Training and mentorship programs 

  • 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests 
dormakaba Bulgaria EOOD

 

 

 

 

 

 

 

Interested?

Evgenia Manolova
is looking forward
to your application.
In case of questions just dial
--
Please only use the „Apply now“-Button 

Apply now »