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We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

Service Cluster Owner Hybrid Cloud

Sofia, BG, 1784

Apr 24, 2025

A job that matters: Your Tasks

 

  • Develop and implement a hybrid cloud strategy aligned with the organization's business objectives and growth plans.
  • Global End to End responsibility for all cloud and on premises server infrastructure in dormakaba  
  • Managing a service portfolio and project delivery 
  • Assess new technologies for ongoing service improvements 
  • Drives global projects to standardize and improve hybrid cloud services 
  • Ensures stable and sustainable 24x7 global services operations
  • Managing global vendors and outsourcing partners 
  • Responsible for cost controlling and overall service budgets  
  • Managing KPIs and SLAs across the services 
  • Leading global transition, transformation and consolidation projects  
  • Consults both business and IT in leveraging solutions for highest efficiency  

 

Experience that matters: Your Skills

 

  • 5+ years of experience in cloud and on-premise server technologies including Azure, IaaS, PaaS and hyperconverged infrastructures.
  • Proven track record of managing global project teams and service providers.
  • Strong analytic skills and executive communication.
  • Experience with vendor management and delivering through partner organizations.  
  • Certified ITIL v4 foundation  
  • Demonstrated teamwork, positive attitude and good rapport with peers and customers.
  • Ability to multitask in a fast paced continually changing environment.
  • High-energy, creativity in overcoming obstacles and keeping projects on track 

 

A workplace that matters: Our offering 

 

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust 
  • Attractive remuneration package 
  • Opportunity for flexibility with a hybrid working model 
  • Home office allowance 
  • 25 days paid annual leave 
  • Additional health insurance 
  • Employee Assistance Program (Mental Health, Legal & Financial Counselling)
  • 200 BGN Food vouchers 
  • Public transportation card 
  • Optional parking space 
  • Multisport card 
  • Language training opportunity 
  • Employee referral program 
  • Brand new modern office premises in a class A business building 
  • Fresh fruits in the office 
  • Training and mentorship programs 
  • Access to over 15,000 LinkedIn Learning courses to assist in your professional development 
dormakaba business services Bulgaria Ltd

 

 

 

 

 

 

 

Interested?

Dayana Mihaylova
is looking forward
to your application.
In case of questions just dial
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