Supervisor Invoice-to-Pay with French

The Supervisor will be part of the Invoice to Pay tower in the new dormakaba business services for Europe. The role holder will be responsible to perform activities within the scope of the dormakaba business services  tower, flag inefficiencies and develop improvement opportunities. The role is based in Sofia, Bulgaria.

A job that matters: Your Tasks 

• Responsible for human resource planning, development, engagement and performance review of team members
• Ensure team is set up, on-boarded, trained and updated with functional knowledge, policies, procedures and process documents
• Oversee and support team members in daily activities, set objectives and quality standards, and ensure service delivery within SLAs and KPIs
• Drive the team’s delivery of efficient, accurate and timely processing and recording of transactions
• Perform complex activities within the Invoice to Pay tower in the dormakaba business services
• Oversee the end-to-end ITP process, including invoice validation, approval workflow and payment processing
• Ensure process documentation and best practices are prepared and updated regularly for all activities performed by the team
• Closely collaborate with the Tower Head in driving automation and digitalization in the team’s Finance processes
• Promote dormakaba culture and ways of working within the team

An experience that matters: Your Skills

• BSc or MSc in Accounting, Finance, Business Administration or related field
• 7+ years of experience in Accounting and Finance, experience in leading a team
• Experience in near-shore transitions, shared services or business process outsourcing is required
• Proven team leadership and mentoring skills, with strong Finance acumen and operational knowledge, especially in Invoice to Pay process area
• Ability to interact with and train Finance stakeholders at various levels, facilitating their professional and process improvement
• Good communication, problem solving and analytical skills, with ability to prioritize tasks and achieve objectives in a structured way
• Ability to perform complex activities within the Invoice to Pay tower and oversee the end-to-end I2P process, including invoice validation, approval workflow and payment processing
• Ability to ensure process documentation and best practices are prepared and updated regularly for all activities performed by the team
• Proficient knowledge of end-to-end Finance process, systems and data flows; SAP experience; strong MS Office skills
• Knowledge of Scaled Agile Framework, Lean Six Sigma or other process improvement methodologies will be considered as a plus
• Fluent in French and English

A workplace that matters: Our offering

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Attractive remuneration package
• 25 days paid annual leave
• Additional health insurance
• 200 BGN Food vouchers
• Public transportation card
• Multisport card
• Training and mentorship programs
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests