We’re looking for a motivated Service Sales Account Manager to join our NSW team and play a key role in strengthening our position as the leading service provider of access solutions. You’ll nurture strong customer relationships, uncover new business opportunities, and deliver exceptional service and refurbishment solutions across your territory.

What you will do

• Managing and growing your service sales territory, driving year-on-year improvements in turnover and margin.
• Developing new business opportunities with proactive outreach and solution-selling strategies.
• Building trusted relationships with customers, vendors, internal stakeholders, and contractors.
• Generating service proposals, refurbishment quotes, and cross-divisional sales opportunities.
• Identifying growth potential within existing accounts across all service product groups.
• Using Salesforce and CRM tools to manage customer needs and compliance requirements.
• Collaborating with commercial, operations, and strategic sales teams to deliver outstanding outcomes.

What we require

You will thrive in this role if you are a proactive, solutions-focused sales professional who thrives in a competitive market and can build strong, lasting customer partnerships.

This role would also strongly suit candidates who have worked in project coordination, site management (residential or commercial), construction, or similar hands-on operational environments, who are looking to step into a client-facing sales role with strong relationship and stakeholder engagement elements.

• Previous experience in Service Sales, Business Development or Key Account Management.
• A proven track record of achieving sales targets.
• Strong commercial acumen and sound decision-making ability.
• Excellent communication and relationship-building skills.
• Experience with solution selling and driving sales strategies.
• Ability to work independently, manage time effectively, and create productive working environments.

What we offer

• Hybrid role with flexible working arrangements
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more
• Fully maintained vehicle, petrol card, laptop and phone provided

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.