What you will do
- Create, process, and execute customer orders for products, projects, and maintenance/repair services for a designated dormakaba country/region
- Ensure accurate and timely entry of data into systems, maintaining data integrity and confidentiality
- Communicate with customers to confirm order details, address inquiries, and provide updates on order status
- Generate and issue invoices to customers in a timely manner, ensuring accuracy and compliance with company policies
- Assist in preparing reports and maintaining records and templates related to order management and invoicing activities
- Liaise with Local Sales teams, Supply Chain, Procurement, Finance, and Technicians to gather necessary information and ensure seamless order processing and invoicing
What we require
- A degree in Business Administration, Supply Chain, Finance, Sales, or a related field is preferred
- Previous experience in a similar role within a sales and service back-office environment
- Experience in processing and executing customer orders, and generating and issuing invoices to customers
- High level of accuracy and attention to detail in processing orders and generating invoices
- Good verbal and written communication skills for effective interaction with customers, sales teams, and other stakeholders
- Proficiency in using ERP and CRM systems, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
- Fluent Dutch and Englis
What we offer
- Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
- Home office allowance
- 25 days paid annual leave
- Additional health insurance
- 102.26 EUR Food vouchers
- Public transportation card
- Multisport / Coolfit card
- Opportunity for flexibility with a hybrid working model
- Employee Assistance Program (Mental Health, Legal & Financial Counselling)
- Language training opportunity
- Brand new modern office premises in a class A Business building
- Employee referral program
- Fresh fruits in the office
- Training and mentorship programs
- Access to over 15,000 LinkedIn Learning courses to assist in your development
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.
Work in a place where you matter – apply now!