Job Description
Head of Finance Process Automation & Agentic AI
Sofia
5/20/26

  

Position Overview

 

The Head of Finance Process Automation & Agentic AI redefines how Finance operates at scale across a global organization of 17,000+ employees — with AI as a core enabler of the next-generation operating model, building an intelligent, adaptive, AI-aware Finance organization

 

What you will do

 

  • Acts as the Finance demand owner and adoption partner to the Group AI CoE — translating Finance opportunities into use cases, sponsoring PoCs, and owning the hand-over from CoE delivery to dBS Finance operations
  • Builds and maintains the Finance AI use-case portfolio (idea → PoC → scale → value realized), aligned to the Group AI use-case taxonomy and feeding the AI Board.
  • Design and evolve the Finance governance model across a complex, global landscape
  • Operationalizes Group AI governance inside Finance (AI Acceptable Use Directive, EU AI Act, AI Board decisions)
  • Drives AI literacy and adoption across the Finance population (R2R, P2P, O2C, FP&A, MDM)
  • Drive end-to-end Finance excellence, modernized through automation and AI augmentation
  • Define process frameworks, KPIs, and performance insights, leveraging data and intelligent tooling
  • Lead maturity assessments and transformation initiatives, including AI-readiness and automation potential
  • Act as a trusted advisor to senior leadership on operating models, AI adoption, and process optimization
  • Introduce intelligent automation and AI-driven improvements where they create real business value
  • Orchestrate and challenge external advisory partners to deliver outcomes — not just recommendations
  • mendations • Enable process owners to adopt AI-enhanced ways of working with confidence and control
  • Translate complexity into clear executive narratives and decision-making insights

 

What we require

 

  • 10+ years in Finance transformation or shared service delivery, with hands-on AI/automation delivery experience
  • A consulting mindset — structured, analytical, and outcome-oriented
  • Experience working in large, complex environments where scale and alignment matter
  • Exposure to or strong interest in AI, automation, or data-driven IT operations
  • Ability to bridge traditional IT governance with emerging AI governance needs
  • Comfortable shaping frameworks where standards are still evolving
  • Strong stakeholder presence — you can influence senior leaders and drive alignment
  • You don’t just follow best practices — you adapt and evolve them
  • Master’s or Bachelor’s in:
  • Computer Science
  • Engineering
  • Data Science
  • Or equivalent practical experience

 

What we offer

 

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust 
  • Home office allowance 
  • 25 days paid annual leave 
  • Additional health insurance 
  • 102.26 EUR Food vouchers 
  • Public transportation card 
  • Multisport / Coolfit card 
  • Opportunity for flexibility with a hybrid working model 
  • Employee Assistance Program (Mental Health, Legal & Financial Counselling) 
  • Language training opportunity 
  • Brand new modern office premises in a class A Business building 
  • Employee referral program 
  • Fresh fruits in the office 
  • Training and mentorship programs 
  • Access to over 15,000 LinkedIn Learning courses to assist in your development 

 

Who we are

 

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

Work in a place where you matter – apply now!

Company:  dormakaba business services Bulgaria Ltd.