Job Description
Solution Architect Business Applications Global IT - SAP SD
Sofia
4/27/26

Position Overview

 

 

As a Global Solution Architect – SAP Sales (SD/CS), you will be responsible for the development, enhancement, rollout, and support of group-wide business application solutions across all sales processes.

 

You will act as an internal consultant, collaborating with internal customers and Business Process Owners across the dormakaba Group to design and implement effective solutions. In this role, you will ensure alignment with our SAP template, application governance, and global Sales Management standards.

 

In addition, you will drive new developments in close cooperation with other consultants and developers. While your primary focus will be on SAP SD/CS, you will operate across applications, ensuring seamless integration with related modules such as FICO, Salesforce, and Salesforce Field Service.


 

What you will do

 

  • Design and re-engineer SAP SD/CS solutions, including interfaces with Salesforce and Fiori apps, to optimize business processes across dormakaba companies
  • Implement sales processes in SAP, including customizing and documentation
  • Provide consulting and support to business stakeholders, including Global Process Owners, Global Process Experts, and Key Users
  • Promote and drive the adoption of global standards across the organization
  • Plan, prepare, and facilitate workshops with cross-functional stakeholders
  • Independently manage tasks and work packages, ensuring timely delivery
  • Take end-to-end responsibility for delivering agreed solutions with high quality
  • Manage and coordinate external service providers
  • Oversee and resolve support issues within a Global Service Delivery Organization at 3rd-level support

 

 

What we require

 

 

  • University degree or equivalent qualification in Information Technology, Supply Chain Management, or a related field
  • Minimum of 5 years of experience in SAP SD/CS consulting within a manufacturing or industrial environment
  • Proven experience in global SAP implementations and rollouts (at least 2–3 projects)
  • Strong understanding of end-to-end business processes across SAP SD/CS and integration with FICO, MM, and PP
  • Solid hands-on experience with sales processes, standards, and best practices
  • Experience in facilitating workshops, including presenting, moderating, and guiding business discussions and delivering key user training programs
  • Proven experience in managing external service providers
  • Strong team orientation with excellent communication and stakeholder management skills
  • Service-oriented, customer-focused, and solution-driven mindset
  • Ability to work independently, proactively, and under pressure in a global environment
  • Business fluent in English

 

 

What we prefer

 

 

  • Technical experience in data migration using SAP LSMW, as well as ABAP debugging and writing functional/technical specifications
  • Experience with SAP system integrations, e.g. SAP GTS, using technologies such as IDoc, qRFC, and web services

 

 

 

What we offer

 

 

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust 
  • Home office allowance 
  • 25 days paid annual leave 
  • Additional health insurance 
  • 102.26 EUR Food vouchers 
  • Public transportation card 
  • Multisport / Coolfit card 
  • Opportunity for flexibility with a hybrid working model 
  • Employee Assistance Program (Mental Health, Legal & Financial Counselling) 
  • Language training opportunity 
  • Brand new modern office premises in a class A Business building 
  • Employee referral program 
  • Fresh fruits in the office 
  • Training and mentorship programs 
  • Access to over 15,000 LinkedIn Learning courses to assist in your development 

 

 

 

Who we are

 

 

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

Work in a place where you matter – apply now!
Company:  dormakaba business services Bulgaria Ltd.